How to Add Quick Responses

Quick responses in bitChat allow you to respond instantly to customer inquiries, providing pre-set answers to frequently asked questions. This feature helps streamline communication and improve customer satisfaction. Learn how to configure and add quick responses to your chat widget.

Step 1: Access the bitChat Chat widget Dashboard

• Go to the bitChat Chat widget dashboard and enable toggle “Quick responses”

Enable toggle “Quick responses”‍

Step 2: Add Quick Response

• Enter the Button text and select chatbot on dropdown. You can add more responses by clicking the “+” icon.

Enter the Button text and select chatbot. You can add more by clicking the “+”
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Step 3: Save

• Click “Save changes”.

Click “Save changes”